When is this day celebrated? August 19
What is this day? It’s no secret that our healthcare system can be confusing and complicated. Hospitals and healthcare providers are stretched thin and asked to do tasks that take away from the time they can be caring for patients. This is where patient advocates can come in. National Patient Advocacy Day exists to raise awareness about the services that exist for healthcare facilities, especially regarding Medicaid eligibility.
There are many services that can help a hospital or health care provider navigate the complicated system of patient eligibility. These health care eligibility advocates are trained and able to help consumers, small businesses, and their employees as they look for health coverage options through the Marketplace, including completing eligibility and enrollment forms.
Who created this day? This day was created by DECO Recovery Management in 2019.
How should you celebrate? Research the available patient advocacy services and learn how they can help to improve your hospital and its revenue cycle. When considering a patient advocate service for Medicaid eligibility, keep these factors in mind:
- Capture rates– How effective is the advocate? Ask about their capture rate.
- Field visits– Does your advocate work on site?
- Cycle times– How long does it take for payment to be received?
- Training– Does your advocate supply training for your staff?