When will A Better Way with AI Day be celebrated? October 23rd of each calendar year.
What is A Better Way with AI Day? A Better Way with AI Day celebrates individuals and organizations delivering exceptional customer experiences powered by AI. Launched by Talkdesk, A Better Way with AI Day is Talkdesk’s chosen way to celebrate the accomplishments, advancements, and innovations of customer experience (CX) professionals who have integrated AI into their workflows, toolkits, and processes. The goal of A Better Way with AI Day is to celebrate the CX industry using AI to make a positive, lasting impact with their customer interactions.
A Better Way with AI Day champions the myriad of ways AI innovations produce a measurable impact and transform every step of the customer experience. Join Talkdesk in celebrating all customer experience professionals finding a better way with AI!
How should A Better Way with AI Day be celebrated or observed? A Better Way with AI Day is celebrated by acknowledging the advancements that AI has helped to inspire in the customer experience industry. Observe A Better Way with AI day by celebrating how exceptional customer experiences are key to making organizations more competitive, growing their revenue, reducing their costs, and streamlining their operational efficiencies. Observe this day with Talkdesk as we rid the world of bad customer experience!
Join in on the celebration by sharing your favorite AI innovation that has helped you, whether in work or in your own experience as a customer. Some of our customers are seeing amazing results, such as a 35% reduction in abandoned calls, $1.4M savings in the first 3 years, and a 35% increase in customer satisfaction.
Passionate customer experience junkies can celebrate by exploring how Talkdesk’s AI products can help them find a better way to deliver memorable customer experiences, starting today! Check out Talkdesk’s Value Calculator to determine the ROI of adding AI to your contact center operations.
For those interested in learning more about how AI can help rid the world of bad customer experiences, Talkdesk can help.
Why was A Better Way with AI Day created? To celebrate the ways AI continues to help pave a better way to memorable customer experiences!
Since its inception, Talkdesk has received recognition as a trailblazer in AI innovation. In 2018, Talkdesk CEO and Founder Tiago Paiva introduced a bold strategy for AI-infused customer experience, taking a stand that, “AI should be everywhere. From here on out, anything that Talkdesk launches will come with artificial intelligence. Talkdesk AI isn’t just a product — it’s a way of thinking.”
As a leader in both the AI and CX industries, Talkdesk is uniquely positioned to lead the market to celebrate AI innovations. We believe the accomplishments of CX professionals should be celebrated—and establishing a holiday just to highlight the ways our CX colleagues are finding a better way to solve customer experience headaches with AI is a natural evolution of our industry leadership. This first-of-its-kind holiday will become a marker for all in the CX industry to take a moment and reflect on the impact their use of AI has made on both their employees and customers alike.
Who created this day? This day was created by Talkdesk® Inc in 2024.